AI Design Sprint®: Healthcare

Learn to apply in healthcare—improving workflows and products & services.

25.-28. Nov 8-12.00 (CET)

Upcoming Bootcamp date:

What it covers

This module covers enhancing workflows and products & services in pharma, insurance, and clinical care.

Outcome

For products & services the outcome is:

  1. the new User Journey with AI in it

  2. the new Service Blue Print

  3. needed Data and Data Owners

For workflows the outcome is:

  1. the new remodeled Process Map

  2. further defined solution

  3. needed Data and Data Owners

Why the AI Design Sprint®: Healthcare?

Collaboration—most people are non-technical

In healthcare, many people are affected by an AI solution—patients, patients families, healthcare professionals, administrators (including insurers), business leaders, researchers. That’s why we don’t leave it to the tech team alone—in fact: the tech team wants to collaborate. Everyone potentially impacted should have a voice.

The challenge: most of these stakeholders don’t have a technical background, yet their input is essential. The AI Design Sprint®: Healthcare ensures their perspectives shape the solution. In short: we don’t start with technology but with people’s needs.

Fast

Healthcare is complex—many stakeholders, many regulations. We help teams cut through the complexity, make decisions, and move forward. The result: getting to solutions fast.

Overall:

Participants leave the AI Design Sprint®: Healthcare aligned and excited about the AI solution concept they created. Since it’s their own work—not something handed down to them—they are much more likely to embrace and use it.

Join

Training & certification in the ‘AI Design Sprint®: Healthcare’

Join with your colleagues for a Company Team Training, or participate individually in one of our upcoming Bootcamps.

Company Team Training

For up to eight participants — live and remote over four half-days, scheduled at your convenience. Prefer in-person? We can deliver onsite over two days for an additional fee.

Company Team Training AI Design Sprint®: Healthcare

€8.000

This amount includes the first year of Annual Access to:

  • our Learning Management System with updated materials

  • the Alumni Community of Certified Facilitators for ongoing support

From the second year onward, the team fee is €900 per year. You may cancel at any time.

Bootcamp AI Design Sprint®: Healthcare

13.-16. Oct

14-18.00 (CET)

€1.800

The Annual Access fee for Bootcamp participants is €290 per year. You may cancel at any time.

Bootcamp

Individual sign-up — we group 6–8 participants from different organizations. Delivered live and remotely — see our upcoming dates.

Add-on: ONSITE (in Europe)

€3.000

Start with a high-level perspective to identify focus areas

If you don’t know yet where to focus, you start at a high-level. That goes for workflows and products & services.

The high-level perspective captured on the board could be in form of a:

  • Systems Map

  • Value Stream

  • Org Chart

  • Map of all products/services

  • Stakeholder Map

During

this ‘Opportunity Mapping’ the team analyzes, maps AI opportunities using our AI Category Cards, and prioritizes.

Outcome

Identified focus areas.

Next step

In a following session you invite all stakeholders of these focus areas to develop a detailed specific AI solution—improving a product/service or a workflow.

Systems Map

Stakeholder Map

Value Stream

Developing the specific detailed AI solution with all important stakeholders

We now map the focus areas to develop a detailed specific solution.

This can be the

  • Persona and the Persona’s User Journey

  • or the mapped Workflow.

This will be prepared before the session with the client of in-house team. We provide preparation templates.

If the team is focusing on just one department’s processes instead of the whole organization—welcome to the ‘Framing’ format.

Input: mapped overview of all tasks within the department.
Output: two focus areas where AI can deliver the greatest value.

We have now reached the main format, ‘Concept Development & Assessment’, where the team designs a tailored automation solution—including the people currently performing the workflow.

Mapping the workflow

To prepare for this session, we map the process identified by the client or in-house team, or the one emerging from ‘Opportunity Mapping’ or ‘Framing’.

During Concept Development

The session covers:

  1. Analysis of the current work process

  2. Matching AI technology to workflow steps using our AI Cards®, and mapping the new process with AI integrated

  3. Ethical check of the proposed solution

During Assessment

The team conducts:

  1. Technical feasibility analysis, with a focus on data requirements

  2. Value assessment for employees

  3. Value assessment for the business

Output: Technical brief

The AI Design Sprint®: Process Automation produces a technical brief describing the AI solution and its functionalities, identifying relevant data sources, and outlining the initial technical complexity.

What happens after the AI Design Sprint®: Process Automation:

1. Tech Check

An AI technical expert conducts a feasibility check to determine how the solution concept can be brought to life.

2. Meeting

The technical roadmap is reviewed, solution concepts are prioritized, and the prototype is scoped.

3. Prototype

A technical prototype is built with real data within seven days.

Training & certification

What to Expect in the Training & Certification on ‘AI Design Sprint®: Process Automation Facilitator’:

This training is interactive, high-energy, and fast-paced, with a strong emphasis on learning by doing. By the end, you’ll be certified as an AI Design Sprint®: Process Automation Facilitator—qualified and authorized to lead AI Design Sprint®: Process Automation sessions for your clients or in-house teams.

Agenda

In the Training & Certification, we move from left to right through the timeline of the AI Design Sprint®: Process Automation—delivered either remotely over four half-days or onsite over two full days.

First half-day:

'Opportunity Mapping’ and ‘Framing’

  • Work on an example to identify processes for automation within an organization

  • Define two focus areas for AI application in a department

Third half-day:

Preparation templates and facilitation of ‘Concept Development & Assessment’ (facilitator role)

  • Facilitate parts of the Concept Development session as a recap

  • Prepare a session by mapping a workflow

Second half-day:

‘Concept Development & Assessment’ (participant role)

  • Develop an AI application solution for one example workflow, aiming for partial or full automation

  • Evaluate your solution from an ethical perspective

  • Assess your solution in terms of data, employee value, and business value

Fourth half-day:

GenAI for Process Automation, outlook on ‘Tech Check’ and ‘Prototype’, plus Q&A on the handover and technical phase

  • Develop an automation solution concept with Generative AI

  • Gain an overview of the ‘Tech Check’ and ‘Prototype’ phase, and understand how the team’s concept is handed over to a technical AI expert

  • Get your questions about the handover and the technical phase answered

What you’ll get

1. ‘Starterkit’

Before the Training, you will receive our physical Starterkit with all cards, along with the Facilitator Guide to follow during the Training.

  • AI Cards® Healthcare

  • Ethical Risk Mitigation Cards Healthcare

  • Data Sources Cards Healthcare

  • Resources & Roles Cards

  • AI Category Cards

  • GenAI Cards Healthcare

3. Certificate

Upon completion of the Training, you will receive a Certificate validating your skills and granting you the right to lead AI Design Sprint®: Healthcare sessions with clients or in-house teams.

2. Training

Here you will gain all the skills needed to lead AI Design Sprint®: Healthcare sessions. You can either participate with your colleagues in a Company Team Training or join individually in a Bootcamp.

4. Annual Access to our Learning Management System

You receive access to our Learning Management System, which provides all digital assets, including:

  • Miro boards

  • Slides

  • Preparation templates

  • Canvas (printable PDF)

  • Facilitator Guide

  • Communication Guide and Terms of Use

The Learning Management System always contains the latest, updated material.

5. Annual Access to our ‘Alumni Community Platform of Certified AI Design Sprint® Facilitators’

Here you can connect with other certified AI Design Sprint® Facilitators. Once a month, we host a live call to share updates, exchange learnings, and showcase members’ AI use cases. Through the Community Platform, you receive ongoing support from both fellow members and trainers.

Join

Training & certification in the ‘AI Design Sprint®: Process Automation’

Join with your colleagues for a Company Team Training, or participate individually in one of our upcoming Bootcamps.

Company Team Training

For up to eight participants — live and remote over four half-days, scheduled at your convenience. Prefer in-person? We can deliver onsite over two days for an additional fee.

Company Team Training AI Design Sprint®: Process Automation

€8.000

Add-on: ONSITE (in Europe)

€3.000

This amount includes the first year of Annual Access to:

  • our Learning Management System with updated materials

  • the Alumni Community of Certified Facilitators for ongoing support

From the second year onward, the team fee is €900 per year. You may cancel at any time.

Bootcamp AI Design Sprint®: Process Automation

13.-16. Oct

14-18.00 (CET)

€1.800

Bootcamp AI Design Sprint®: Process Automation

17.-20. Nov

8-12.00 (CET)

€1.800

The Annual Access fee for Bootcamp participants is €290 per year. You may cancel at any time.

Bootcamp

Individual sign-up — we group 6–8 participants from different organizations. Delivered live and remotely — see our upcoming dates.

FAQ

    • The AI Cards® are specifically adapted to healthcare.

    • We share insights from our research project on developing Personas and User Journeys for the Danish healthcare system.

    • The two modules are streamlined into one, using only healthcare-specific examples.

    1. You’ll receive the invoice and a calendar invite with the Zoom link.

    2. We’ll send you the Starterkit.

    3. You’ll join the Bootcamp.

    4. You’ll get access to our Learning Management System.

    5. You’ll receive a Welcome Mail with access to the Community Platform.

    6. Finally, you’ll receive your certificate.

    1. You’ll receive the invoice and we set up a Training date with you—we usually propose three dates.

    2. We’ll send you the Starterkit.

    3. You’ll join the Company Team Training. If it is onsite, we’ll send you a template for practicalities.

    4. You’ll get access to our Learning Management System.

    5. You’ll receive a Welcome Mail with access to the Community Platform.

    6. Finally, you’ll receive your certificate.

  • Quite high—about 90%. When it doesn’t move forward, it’s usually because a similar AI use case already exists in the organization. But even that can be seen as a success.

  • If you have further questions, give Michael a shout.

What others are saying

“It was a truly brilliant training for our team! I was already very impressed with your approach beforehand, and I am even more so after participating in the training. The AI Design Sprint® offers an excellent opportunity to bring business colleagues and technical experts together to speak the same language when it comes to AI. It transforms challenges into specific, detailed solutions, and prioritizes impact over innovation for its own sake. This approach is perfect for us for driving AI adoption throughout our large organization.”

Ivo Strohhammer, Enterprise Architect, SI IT Innovation Lead, Siemens

“I appreciate the practical framework that is tailored to help business leaders unlock the potential of AI using the innovative concept of AI Cards®.”

David Sales, Principal Adoption and Change Management Consultant, Microsoft

“The AI Design Sprint® is such a relevant and genius tool to bridge business and AI thinking.”

Cecilie Bonde Christiansen, Principal Transformation Manager, Amsterdam Data Collective